Peace of mind, friction-free service, enhanced asset value, and verifiable trust — for your clients, at scale, on one platform.
Built by operators, for operators
Your premium service, amplified.
Premium vehicle custody rests on four outcomes: peace of mind, friction-free service, enhanced asset value, and verifiable trust. You already deliver all four. SmartVault amplifies each, makes each visible, and lets your clients feel it every day their car is in your custody.
Peace of mind, on demand
The condition of their car, the latest photos, the next inspection, the climate logs — in their pocket, on any device, at any hour. Not "I'll check with the team and get back to you." They open the app. They see everything.
Zero-friction requests
Car washed before a weekend. Transport to Goodwood. Service pre-booked. Collection at the airport. One tap in the portal — logged, routed, confirmed. No phone tag. No email chains. No dropped balls.
Enhanced resale provenance
The Custody Passport is verifiable proof of how the car was stored, inspected, and cared for — every day, every movement, every hash-sealed inspection. At sale, at auction, at insurance valuation, documented provenance commands a premium.
Asymmetric trust at sale
Two identical 911s listed at the same price. One comes with a SmartVault Custody Passport — three years of verifiable inspection history, QR-sealed, publicly auditable. The other comes with "trust me." Buyers know which one wins.
An upgrade and amplification of everything you already deliver.
Amplified, compounded, and proven.
Delivering those four outcomes at the standard you already hold yourself to, at scale, makes four things happen to your operation — compounding month after month.
Retention, compounded
Transparency compounds loyalty. Clients who see the work day after day build a deeper relationship with your operation. AI retention scoring surfaces any account showing early signs of disengagement — with goodwill messages drafted and queued, ready to send.
Your premium, on every page
Every inspection, every photo, every passport is visible evidence of the standard you already hold yourself to. The premium stops being explained. It becomes self-evident — on every client's screen, in every document shared.
Every record, verifiable
A client asks about a detail from six months ago. An insurer requests climate history. An auction house asks for provenance. You open SmartVault and show them the record — hash-sealed, append-only, publicly verifiable. Years of activity, two clicks away.
Compounding advantage
Every operator on SmartVault benchmarks against peers, compounds retention, and publishes verified passports clients can show at sale. The platform gets stronger as the network grows — and you grow with it.
SmartVault doesn't change what you deliver. It amplifies it, and proves it.
The Custody Passport.
What your clients walk away with.
A verified, hash-sealed record of every inspection, movement, and service event. Shareable with insurers, auction houses, and buyers. Issued in one click from any vehicle's timeline.
Publicly verifiable
Every passport carries a QR code and SHA-256 hash. Anyone — insurer, buyer, auction house — can verify authenticity on smartvaultapp.io/verify without an account.
Multi-page condition report
Cover, condition summary, radar charts, inspection history, photo appendix, movement log, hash footer. Branded with your organisation.
One-click generation
From any vehicle profile. No template editing, no PDF export hell. Sent to the client portal, downloadable in 2 seconds.
Auction-grade provenance
The same rigour Barrett-Jackson and RM Sotheby's demand — applied to every vehicle in your custody.
Standardised. AI-Graded. Passport-ready.
Every inspection your team performs becomes part of the Custody Passport — captured the same way, scored the same way, sealed the same way.
Every workflow, on one screen.
Operations, invoicing, client communications, recommendations, analytics — unified in one place. No exports, no copy-pasting, no tool-hopping.
Unified calendar
Inspections, tasks, services, movements, visits, tier expiries — six streams on one view. Filter, reorder, complete inline.
Auto-generated task lists
Tier rules generate the day's tasks per facility. Battery checks, tyre pressure, cover inspections — never missed, always logged.
Invoicing + payments
Generate per-client invoices with line items per vehicle. Branded PDFs, sequential numbering, mark paid, overdue tracking.
Client messaging
Two-way operator-to-client. Templates with merge variables. Bulk send for seasonal updates.
Smart recommendations
AI detects low battery, worn tyres, due services — priced recommendations sent with one-tap client approval. Add-on revenue on autopilot.
Service marketplace
Vetted detailers, transporters, PPF, photography. Book add-on services through the platform, billed alongside storage.
WhatsApp and Gmail, consolidated.
Your team is using WhatsApp for client chat, Gmail for service approvals, a personal phone for after-hours, and the occasional spreadsheet for follow-ups. SmartVault collapses all of it into one operator inbox — threaded per vehicle, searchable across every client, with bulk-send that doesn't flood the chatbar.
Threaded per vehicle
Every conversation is anchored to the car it's about. Three years from now, you can still pull up the entire history of who said what about a specific Ferrari.
Search everything in seconds
Client name, vehicle make/model, registration, VIN, message content. Type once, find anything. The kind of search Gmail wishes it had.
Bulk send without flooding the inbox
Send a climate-control update to all 545 clients. Their replies thread back individually — your inbox isn't drowned by 600 echoes of one broadcast.
One site or twenty.
Same platform.
SmartVault was built for operators with multiple facilities from day one. Not bolted on. Not an upsell. Just how it works.
The Operations Center · live across every facility
One account, many facilities
Run 1 site or 20. Facility switcher, per-site team access, per-site climate logs, per-site task templates.
Transfer vehicles between sites
Full chain-of-custody log. Who moved it, who received it, condition at each end. Timestamped automatically.
Key custody register
Every key check-out and check-in logged by user, timestamped to the minute. Full chain of custody for every key, every vehicle, every facility.
Role-based access per facility
An operator at your Hampshire site sees only Hampshire records. OWNER / ADMIN / OPERATOR / VIEWER tiers, scoped per facility, granular per person.
No per-site fees. No seat tiers. Every facility, every team member, every vehicle — one flat price.
Know where you stand.
Find the money.
Two layers of commercial intelligence, built into every SmartVault account — anonymous peer benchmarking across ten operational metrics, and per-vehicle revenue, bay yield, and retention-risk tracking.
See where you rank
SmartVault publishes anonymous percentile rankings across the network on 10 operational metrics — inspection coverage, task completion, response time, retention, add-on conversion, and more.
Anonymised across a minimum of three facilities. Your data never identifies you.
Find the money
Per-vehicle add-on revenue. MRR trends. Bay yield analysis. Retention risk scoring with AI-flagged at-risk accounts. The commercial view you've never had.
Every metric exportable. Every figure drillable down to vehicle level.
They see the work.
That's why they stay.
Every client gets a personal portal with their vehicles, condition history, invoices, messages, and one-tap approvals. Transparency priced at premium — not a feature, a retention strategy.
Their own dashboard
Vehicle cards, condition scores, upcoming inspections, recent activity — branded with your operation, accessible from any device.
One-tap recommendation approvals
Your AI-generated service recommendations (new tyres, detail, MOT prep) sent to the portal. Client taps approve, you schedule, everyone wins.
Service requests
Detailing, service, collection, delivery — requested through the portal, routed to your team and your vetted providers.
Invoice history + PDFs
Every invoice visible, downloadable, timestamped. No more 'can you resend the March statement?' on a Friday afternoon.
Vehicle transfers
Client sells a car — the new owner gets a unique code, claims the vehicle in their own portal, custody history transfers cleanly.
Win every insurance dispute.
A client says the dent was there on drop-off. An insurer says the car wasn't climate-controlled. An auction house asks for provenance. You open SmartVault and show them the proof.
Every change links cryptographically to the previous one. Alter a single field and the chain breaks — visibly, permanently.
The platform blocks deletes at the database layer. Errors are fixed by appending a correction row, never by rewriting history.
Any party can verify a document's authenticity on smartvaultapp.io/verify without an account. The same evidence you see, they see.
Five years of storage disputes come down to one question: who has the record?
Your clients' data, at institutional grade.
Six engineering decisions that turn SmartVault from "good software" into something an insurer, an auditor, or a court can rely on. Every claim below is verifiable in code — not marketing language.
Row-Level Security at the database
Every operational table has Postgres RLS enabled. Even if our application had a bug, the database itself refuses unauthorised reads.
Cross-tenant isolation tested on every push
Automated tests assert that no operator can ever read another operator's vehicles, clients, or messages. The check runs on every code change, in CI, before code reaches production.
Hash-chained audit trail
Every inspection, movement, and message is cryptographically chained to the previous record. Any tampering breaks verification instantly. Court-admissible by design.
Encrypted at rest and in transit
TLS 1.3 in flight, AES-256 on disk, daily encrypted backups. Photographic evidence and condition records hold the same standard as financial data.
167 automated tests on every deploy
Unit, integration, browser, and security suites run on every code change. A single failing test blocks the deploy from reaching production.
GDPR & UK GDPR aligned
Data Processing Agreement available on request. Client data export, deletion, and access requests fulfilled within statutory windows.
Privacy Policy·Terms of Use·DPA available on request
Real-time market value, across the fleet.
Every vehicle in your custody carries a live valuation. Per-vehicle estimates roll up into your portfolio market value, refreshed when you update them, with auto-detected underinsured flags. Comp set, methodology, and 12-month history sit one click deep on every car.
Portfolio market value, live
One headline number across every site, every client, every vehicle. Sparkline of the trailing 30 days, period gain in pounds, and how the fleet tracks the wider premium-collector index.
Underinsured, automatically
Compare your insured value against current market value. Vehicles drifting above their cover get flagged in red, with the exposure summed at the top of the page. Stop the conversation an insurer might otherwise lead.
Methodology you can defend
Every valuation has a comp set behind it: auction comps from Bonhams and RM Sotheby's, dealer asks, mileage and spec adjustments, plus a SmartVault-custody provenance bonus. Click any car to see the full work.
Live in 48 hours.
Book a Demo
Twenty minutes. We walk through SmartVault and show you exactly what your clients would see.
We Set You Up
Your facilities, your tiers, your branding, your team. Configured in 24 hours. Bulk import your existing vehicles.
Clients See the Difference
From the first inspection, clients get AI-graded condition reports in their portal. The premium is justified from week one.
One plan. Everything included.
- Custody Passports (unlimited)
- AI condition grading
- Client portal access
- 12-position photo inspections
- Unified calendar & tasks
- Invoicing + client portal payments
- Smart recommendations
- Multi-site / multi-facility
- Revenue analytics
- Facility benchmarking
- Retention scoring
- Immutable audit trail
100 vehicles = £3,000/month. 545 vehicles = £13,400/month. Pricing scales with your fleet, not with what you can negotiate.
Founding member pricing available for the first three operators. Contact for details.
Ready to see SmartVault?
Book a twenty-minute remote demo — or have us come to your facility.
Prefer in person?
Book an in-person demo at your facilityWe'll walk your operation, your team, and your clients through SmartVault on site.
Questions? support@smartvaultapp.io